Privacy Policy

Last updated: 24 July 2026

Superior Bin Solutions Pty Ltd (ABN 66 691 623 444), trading as Superior Skip Bins (we, us or our), respects your privacy. This Privacy Policy explains how we collect, hold, use and disclose personal information when you use our website, request a quote, make a booking, contact us or otherwise deal with us.

1. Personal information we collect

We may collect personal information that you provide to us, including your name, phone number, email address, delivery address, suburb, business or building name, project details, bin requirements, hire period and any other information you include in an enquiry, booking or message.

When you visit our website, we may also collect technical information such as your IP address, browser type, device information, pages viewed, referring website and interactions with our website.

2. How we collect personal information

We collect personal information directly from you when you complete a form, request a quote, make a booking, call, email or otherwise contact us. We may also collect information through cookies and similar technologies used on our website, and from service providers that help us operate our website, advertising, booking and communications systems.

3. Why we use personal information

We may use personal information to:

  • respond to enquiries and provide quotes;
  • arrange, deliver, collect and administer skip bin hire services;
  • communicate with you about your booking, quote or account;
  • improve our services, website and customer experience;
  • measure the performance of our advertising and website forms;
  • send marketing communications where permitted by law and where you have not opted out; and
  • comply with legal obligations, resolve disputes and protect our business, customers and staff.

4. Advertising, analytics and cookies

We may use cookies and similar technologies to keep our website working, understand how visitors use it and measure advertising performance. These technologies may be provided by third parties such as search, advertising, analytics or website service providers.

For example, if you visit our website after clicking an online advertisement, we may receive information that helps us measure whether the advertisement led to an enquiry, phone call or booking. We do not use this information to identify you personally unless you choose to provide your details to us.

You can adjust your browser settings to refuse cookies or alert you when cookies are sent. Some parts of our website may not function as intended if cookies are disabled.

5. When we disclose personal information

We may disclose personal information to people and organisations that help us run our business, including delivery and operational contractors, website and technology providers, booking and payment providers, professional advisers, insurers and advertising or analytics providers. We may also disclose information where required or permitted by law, to respond to legal processes, or in connection with a business sale, restructure or transfer.

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure the information is handled appropriately.

6. Keeping information secure

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmitting or storing information is completely secure. Please contact us promptly if you believe your personal information has been misused or accessed without authority.

7. Access, correction and complaints

You may ask us to provide access to, or correct, personal information we hold about you. You may also make a privacy complaint. Please contact us using the details below and provide enough information for us to respond to your request.

We will consider your request or complaint and respond within a reasonable period. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.

8. Marketing communications

Where permitted by law, we may send you marketing communications about our services. You can opt out at any time by using the unsubscribe link in an email or by contacting us.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website and the date at the top will show when it was last updated.

10. Contact us

For privacy enquiries, access or correction requests, or complaints, contact:

Superior Skip Bins
Superior Bin Solutions Pty Ltd
12 Brewery Road, Gympie QLD 4570
Email: accounts@superiorskipbins.com.au
Phone: 1300 541 199